Once we receive all the content necessary for your project, our dedicated team works efficiently to bring your website to life. The typical turnaround time is 7-10 working days from the date we receive all the required content. This ensures a swift and timely delivery, allowing you to have your online presence up and running in no time. Our commitment is to make the process seamless and expedite the launch of your website.

Webmate operates on a subscription-based billing model. Clients are billed on a recurring monthly basis, for the selected service package. The billing cycle begins upon the commencement of the subscription.

Webmate ensures a secure and straightforward billing process. We use Payfast, a trusted and reliable payment gateway, to handle credit card transactions. Payfast employs advanced encryption technologies, ensuring that your payment information is securely protected throughout the billing process. This guarantees a safe and seamless experience for all our clients.

Unfortunately, our standard website packages do not include a logo design. However, if you already have a logo, you can provide it to us, and we will incorporate it seamlessly into your website. Alternatively, we offer a specialized logo design service for R799, which includes the creation of three unique logo designs tailored to your brand.

We understand that circumstances may change. Clients may terminate the subscription with a 30-day notice period. After the notice period, services will be deactivated. Subscriptions can be terminated after completing a minimum three-month commitment period, aligning with the contractual duration. This flexibility allows clients to reassess their subscription after the initial period, ensuring that they have the option to make informed decisions about the continuation of services based on their evolving needs.

To kickstart the website development process, we'll need the following from you:

About Us Information: Provide a detailed overview of your business, its history, and your mission.

‍ Images: Share high-quality images that represent your brand, products, or services.

‍Products or Services Breakdown: Give us a breakdown of the products or services you offer, including key features and benefits.

‍Contact Information: Provide accurate contact details, including address, phone number, and email, to ensure customers can reach you easily.

‍Service Area Details: Specify where you offer your services, whether locally, provincially, or nationally.

‍Company Logo: If you have an existing logo, share it with us. If not, consider our logo design service for a cohesive brand identity.

No problem at all! At Webmate, we understand that you may already have existing domain and hosting arrangements. If you're seeking a refreshed website, we offer a seamless transition process. We can efficiently move your hosting and domain over to Webmate as part of your subscription package. This way, you get the benefits of our design, development, and ongoing support services without disrupting your existing domain and hosting setup.